Return & Refund Policy

Return & Refund Policy

We want you to love your Braiviber purchase. If for any reason you are not satisfied, you may request a return under the conditions below.

Eligibility for Returns

Return requests must be made within 14 days of delivery

Items must be unused, unwashed, and in original condition

All original tags and packaging must be intact

How to Start a Return

Please email support@braiviber.com
 with your order number before sending any item back. Returns without prior approval may not be accepted.

Return Warehouse Address

(All approved returns must be sent to the address below)

Braiviber Return Warehouse
Rizhao Weikens Technology Co., Ltd
Room 3115, Unit 01, Building 001, China Resources Land Plaza
West of Qingdao Road & South of Shandong Road
Qinlou Street, Donggang District
Rizhao City, Shandong Province
China, 276800

Additional Notes

Customers are responsible for return shipping costs unless the item is defective or incorrect

Original shipping fees are non-refundable